Lens Support

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Install Lens app
Here’s how to install TestFlight and Lens, then join your shared organizations.
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Quick reference
For an overview of Lens interface, see the Quick Reference guide.
Portfolios and Buildings Icon
Navigate digital twins
Start navigating your portfolios and digital-twin building models.
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Restart scanning a floor
If you need to restart scanning a floor where you stopped in the middle, this topic will help you pick up where you left off.
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Sync sensor data
If you are part of a digital twin pilot, here’s how you capture and sync Sense Nano data to the cloud with Lens.
Sense Nano commissioning Icon
Commission sensors
Connect to and commission your Sense Nano sensors with Lens.

Videos

Install Lens app

This video takes you through the process of installing TestFlight and Lens.

Install Sense Nano Sensors

This video covers installing a Sense Nano sensor, commissioning it, then capturing and syncing environmental data with the Lens app.

Can’t find what you need?

LensFAQs & Forum

Check out frequently asked questions or chat with our community in our forums.

Contact Support

Reach out to our support team for help with our hardware or software.